Hospitality management is one of the most flourishing sectors in Australia, constituting around 4.7% of GDP.
Considering the contribution of tourism to job creation and regional economic development, roughly 41,000 new job positions are expected to be vacant in the field in 2020.
Kitchenhands, waiters, bar attendants, concierges, housekeeping supervisors and restaurant managers are highly requested.
There are currently four nationally accredited qualifications available in Australia to work in the field, which are especially important to be self-employed, run a restaurant or a bar.
The Certificate IV in Hospitality offers training to future skilled operators who are able to use a broad range of sales, operational, hospitality and supervisory skills.
The modules provide a sound knowledge of industry operations necessary to even plan and monitor the work of team members.
Sourcing information, working effectively while being able to manage diversity, conflict and finances within a budget as well as enhancing customer service experiences are some of the core competencies offered by this course.
The student can, however, choose among a wide range of electives to specialize in the accommodation, front office, housekeeping, food and beverage (provide advice on food, display buffets, operate a bar), client and customer service, event planning and management, gaming fields.
Those who undertake this program will eventually be able to operate independently or with limited guidance, monitor work operations, lead and coach others according to their expertise and solve non-routine problems.
The Diploma of Hospitality Management reflects the role of highly skilled, senior operators who possess a sound knowledge of the industry combined with managerial skills to coordinate hospitality operations.
The trained professionals completing this course will be able to prepare and monitor budgets and operational plans, roster staff as well as develop and manage quality customer service practices and establish and conduct business relationships. The program also covers all competencies taught in Certificate IV.
Graduates will be able to independently make a range of business decisions and be responsible for the work of others and the compliance to regulatory standards.
The Advanced Diploma of Hospitality Management offers graduates the in-depth knowledge and advanced skills required to operate as senior managers or in other managerial positions in the hospitality industry.
This course reflects the need for managers to be able to work autonomously and be responsible for strategic business management decisions.
Developing business plans and marketing strategies, managing physical assets, recruiting and training staff members and establishing and conduct long-lasting business relationships are some of the high-level skills this course offers through its core modules.
Electives units are then packaged for a career path in accommodation services, front-office management, food and beverage division and operations management.
The Bachelor of Tourism and Hospitality Management
There are over 24 Hospitality Management Bachelor degrees in Australia.
The curriculum of this three-year university course combines academic, industry and government influences with what is relevant to the needs of the stakeholders.
Graduates usually enter the job market through an entry-level position, which then progresses to the frontline, supervisory and managerial positions.
Potential career pathways include working in or starting a small-medium enterprise in the tourism and hospitality sector, being employed by a large multinational organisation in tourism and hospitality or get engaged with the community, government or regulatory bodies.
As an interdisciplinary field of study, the curriculum of the BTHM degree is designed with a practical and conceptual dynamic and flexible outlook toward study (with an emphasis on case-based learning that builds progressively through the three-year degree), while also recognising the importance of a variety of specialist fields that need to be incorporated in the curriculum.
Students will graduate with a client focus while also understanding the relationship between economics and management of a sustainable industry, its host community and resources.
Industry practitioners will share their knowledge and experience and students will participate in field trips to gain first-hand experience of the contemporary context of tourism and hospitality.
The capstone feature of this course is Work Integrated Project offered in the final year of study, which aims at challenging students through industry engagement and the opportunity to identify and address current business and issues in the tourism and hospitality sector.
The course requires students to complete core modules that lay the foundations to gain a deep understanding of the business, marketing, sustainability, diversity management and tourism and hospitality dynamics.
Introduction to Tourism and Hospitality, Business Economics, Marketing, Strategic Management in Tourism and Hospitality, Innovation and Entrepreneurship, Understanding and Managing Diversity and Environmental and Cultural Tourism are some of the subjects offered.
The electives create a breadth of industry-relevant knowledge as they present students with streams of interest to pursue (travel and destinations, accommodation and resort management, food and beverage and event and project management). Accounting, Communication, Introduction to Management and Human Resources, Accommodation Management, Tourism and Transport, Cost and Performance Management and Festival and Event Management are examples of these.
Once this degree is completed (after a course of study of at least 2 years), one can require a Temporary Graduate Visa (subclass 485), which allows to stay in Australia for 18 months with a full-time working permit (one will not need to attend school anymore) and gain first-hand experience after the studies in order to land a Sponsor or even a Permanent Visa in some cases.
For all qualifications:
Attendance: full-time once or twice a week full-time.
Course features (starting date, price and duration): subject to variations according to the enrolment period, course duration, holiday duration, selected city, selected school, enrolment costs and school supplies.
Payment: quarterly instalments
- English at an upper-intermediate level (equivalent to 5.5 IELTS)
- A High School Diploma
- Food and Beverage
- Accommodation Services
- Cafe Manager
- Restaurant Manager
- Hotel Manager
Short-Term Skilled Occupation List or Medium and Long-Term Strategic Skill List in the Regional Area
Average hourly pay: $21
Average annual pay: $55,000
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